Customer Support

FTP and FrontPage Support
WS_FTP Setup - Personal Sites, setup before June 1, 1999
WS_FTP Setup -
Personal Sites, setup or transferred after June 1, 1999
WS_FTP Setup -
Business & Domain Name Sites
Front Page Setup -
Personal Sites, available June1, 1999
Front Page Setup -
Domain Name Sites

Web Site Support
Web Site Access and Site Creation
Personal Sites setup before June 1, 1999
Web Site Access and Site Creation
Personal Sites setup after June 1, 1999
Sites support Front Page Extentions and Long file names
Web Site Access and Site Creation
Domain Name Sites. Sites support Standard CGI, Perl, Front Page, Long File Names
Web Statistics and Logs
- Domain Name Sites
Html Authoring Tools



If your passwords used to save but then stopped working:

The password list is probably corrupted..
Usually the only fix is to clear the old list and start fresh.
Password lists are stored in the Windows path as files 
with a *.PWL extension. Generally, it's in the form 
"username.PWL" or RNA.PWL.

Disable the file(s) by renaming (E.g. username-old.pwl). 
Exit and restart windows. A fresh file will be created. 
Unfortunately, you'll lose all previously saved network 
passwords, so make sure you know what they are so you
can enter them as needed. You will not have to re-enter your
existing drive mappings.


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