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      | Customer
      Support 
 
        If your passwords used to save but then stopped working: 
          The password list is probably corrupted..Usually the only fix is to clear the old list and start fresh.Password lists are stored
            in the Windows path as files
 with a *.PWL extension. Generally, it's in the form
 "username.PWL" or RNA.PWL.
 Disable the file(s) by renaming (E.g.
            username-old.pwl). Exit and restart windows. A fresh file will be created.
 Unfortunately,
            you'll lose all previously saved network
 passwords, so make sure you know what they are so
            you
 can enter them as needed. You will not have to re-enter your
 existing drive mappings.
 
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