ChicagoNet

Customer Resources & Utilities

Contact Information

ChicagoNet Online Services
780 W. Army Trail Rd., PMB 153
Carol Stream, IL. 60188
Voice: 708 656-6900
Fax: 708 656-2433
Tech Support: 708 656-6900 M-F, 9am-8pm
Sat, 11am-4pm.
Sales: 708 656-6900 M-F, 9am-8pm
Sat, 11am-4pm.

info@chicagonet.net: Send Email here if you'd like information on ChicagoNet services.
accounting@chicagonet.net: Send Email here to inquire about the status of your account. Be
certain to include sufficient information about the account so
that the staff can determine if you are an authorized person to
inquire.

cancel@chicagonet.net: Send Email here to cancel your account. Be certain to include
sufficient information about the account so that the staff can
determine if you are an authorized person to cancel. This means
your name and address and other information known to you
but not necessarily to others.
support@chicagonet.net: When you are reporting a problem, be sure to include the name
of the access point you are trying to use as well as the platform (Windows NT, 98, 95, 3.1, Mac) and software that you are
using. This information makes problems easier to track.; Configuration instructions for IE and Netscape are located at
this address: http://www.chicagonet.net/support/support.htm
abuse@chicagonet.net: If a ChicagoNet customer is abusing the Usenet, Online Server
or Email systems, this is where you should send mail. This
includes spamming, pyramid schemes, chain letters, flooding
and unsolicited email. Make sure you send a copy of the
offending post or email.
webmaster@chicagonet.net: Questions about web-related concerns only.

Sales Programs

Resale information web site: Connect here to learn more about ChicagoNet's resale programs.
Individual Reseller: reseller@chicagonet.net: Are you a Marketing oriented individual who would like to resell ChicagoNet internet service in your area? Send Email here to
find out about ChicagoNet's individual reseller's program.
VAR: resale@chicagonet.net: Are you a VAR or a systems integrator? Do you build and
maintain websites? Would you like to connect your customers
to the ChicagoNet high-speed network? Send Email here to
find out about ChicagoNet's VAR program.

Email: Webmaster@ChicagoNet.net Revised: May 1, 2000