Customer Resources & Utilities

Contact Information

ChicagoNet Online Services
780 W. Army Trail Rd., PMB 153

Carol Stream, IL. 60188
Voice: 708 656-6900
Fax: 708 656-2433

Tech Support: 708 656-6900  M-F, 9am-8pm 
Sat, 11am-4pm.
Sales: 708 656-6900 M-F, 9am-8pm 
Sat, 11am-4pm.


info@chicagonet.net
Send Email here if you'd like information on ChicagoNet services.
accounting@chicagonet.net
Send Email here to inquire about the status of your account. Be
certain to include sufficient information about the account so 
that the staff can determine if you are an authorized person to 
inquire.
cancel@chicagonet.net
Send Email here to cancel your account. Be certain to include
sufficient information about the account so that the staff can 
determine if you are an authorized person to cancel. This means
 your name and address and other information known to you 
but not necessarily to others.
support@chicagonet.net
When you are reporting a problem, be sure to include the name
 of the access point you are trying to use as well as the platform (Windows NT, 98, 95, 3.1, Mac) and software that you are 
using. This information makes problems easier to track.
Configuration instructions for IE and Netscape are located at 
this address: http://www.chicagonet.net/support/support.htm
abuse@chicagonet.net
If a ChicagoNet customer is abusing the Usenet, Online Server
 or Email systems, this is where you should send mail. This 
includes spamming, pyramid schemes, chain letters, flooding 
and unsolicited email. Make sure you send a copy of the 
offending post or email.
webmaster@chicagonet.net
Questions about web-related concerns only.

Sales Programs

Resale information web site
Connect here to learn more about ChicagoNet's resale programs.

Individual Reseller: reseller@chicagonet.net
Are you a Marketing oriented individual who would like to resell ChicagoNet internet service in your area? Send Email here to 
find out about ChicagoNet's individual reseller's program.
VAR: resale@chicagonet.net
Are you a VAR or a systems integrator? Do you build and 
maintain websites? Would you like to connect your customers 
to the ChicagoNet high-speed network? Send Email here to 
find out about ChicagoNet's VAR program.

Email: Webmaster@ChicagoNet.net  Revised: May 1, 2000

ChicagoNet780 W. Army Trail Road• PMB 153 • Carol Stream, IL • 60188
708-656-6900
Copyright 1995-2000 ChicagoNet All Rights Reserved Worldwide